Nortel Networks NN43001-106 User Manual

Page 539

539

Boss/Secretary Filtering Enhancement

Contents

This section contains information on the following topics:

"Feature description" (page 539)

"Operating parameters" (page 540)

"Feature interactions" (page 541)

"Feature packaging" (page 542)

"Feature implementation" (page 542)

"Feature operation" (page 545)

Feature description

The Boss/Secretary Filtering Enhancement (BSFE) feature is designed
for a boss/secretary environment.

Prior to the introduction of the BSFE feature, a boss could forward incoming
calls to secretary/secretaries for screening.

With the BSFE feature, incoming calls are forwarded from the boss to a
designated secretary using the Call Forward and Busy Status (BFS) key.
A maximum of 16 BFS keys can be configured on the boss telephone. A
corresponding BFS key is configured on each secretary telephone. The
following enhancements are also introduced by this feature:

•

Display capabilities: If the Display key is pressed during an incoming
filtered call, the calling party’s name and number appear on the
telephone display.

•

Transfer capabilities: If a secretary presses the BFS key once, listens
for the boss to pickup and presses the BFS key a second time, the
incoming filtered call is transferred back to the boss.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007