Nortel Networks NN43001-106 - Manual (Page 354)

354 Attendant Supervisory Console
Prompt Response Description
- SPVC 1-63
0 Attendant number for supervisory console.
No supervisory console.
- - SBLF NO Supervisory lamp field array is not to be used to monitor other
attendant consoles.
- ITH1 1-255 Visual indication threshold 1 (number of calls in queue ˇ S
ITH1 but < ITH2).
- ITH2 2-255
Visual indication threshold 2 (number of calls in queue ˇ S
ITH2 but < ITH3).
- ITH3 3-255
Visual indication threshold 3 (number of calls in queue ˇ S
ITH3).
Feature operation
Enable/disable Supervisory mode
To put your console in Supervisory mode, follow these steps:
Step Action
1 Press the enable/disable supervisory mode icon when your console
is idle (all lpk indicators are off). Your console is now in Position
Busy mode, preventing calls from ringing at your console.
2 To cancel Supervisory mode, press the enable/disable supervisory
mode icon again.
—End—
Monitor other attendants
In Supervisory mode, you can monitor selected attendant calls without
being detected by either the attendant or the caller. To monitor an attendant,
follow these steps:
Step Action
1 Once in Position Busy mode, select an idle loop key.
2 Press obs/B. ver.
3 Dial the access code, then the attendant number:
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.