Nortel Networks NN43001-106 - Manual (Page 242)

242 Attendant Break-In
6 After the other parties disconnect, the attendant extends the
incoming call to the destination DN.
—End—
Pre-Dial Break-In
For pre-dial break-in
Step Action
1 The attendant answers an incoming external call.
2 The attendant presses the Break-In key.
3 The attendant dials the destination DN.
4 If the destination DN is busy, the attendant hears the busy tone;
processing is the same as for Post-Dial Break-In above.
If the destination DN is not busy, the DEST lamp flashes and
the Break-In lamp goes dark. The attendant hears the ringback
tone. Pressing the Break-In key a second time causes normal call
processing for an idle line.
If the destination DN is invalid, the attendant hears the overflow tone
and the Break-In lamp goes off. To return to the source call, the
attendant presses the Release Destination key.
—End—
Attendant console break-in states describes the possible attendant console
break in states. These states depend on several factors:
• whether the source call is an external call
• the type of call in effect at the destination DN
• the combination of features allowed at the destination DN
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.