Nortel Networks NN43001-106 - Manual (Page 403)

Feature operation 403
Prompt Response Description
... ...
CLS AHA AHA = Automatic Hold allowed.
(AHD) = Automatic Hold (denied).
... ...
KEY xx aaa yyyy The set type must be configured with two DN keys. Where:
xx = key number
aaa = DN key type. DN types supported include: ACD,
CWT, DIG, GRC, HOT, MCN, MCR, SCR, SCN, or VCC.
yyyy = Directory Number for key type.
Refer to feature interactions in this chapter when assigning
keys to see if feature operation conditions are affected.
Feature operation
Put a call on hold
With Automatic Hold enabled, a call can be placed on hold by pressing the
DN on which the call is active or by pressing any other idle DN key.
Make a new call
An active call can automatically be placed on hold, if any idle DN key is
pressed. A new call can now be made on the DN key that was pressed
or any other DN key.
Answer a call
If the set user is on an active call and a second call is presented on another
DN, the user can answer the incoming call which automatically places the
first call on hold.
A user of a set having Automatic Hold Class of Service can still place an
active call on hold by pressing the Hold key.
Terminate a call
To terminate a call the set user must press the Release key.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.