Nortel Networks NN43001-106 - Manual (Page 299)

Feature interactions 299
• If an attendant-extended call is answered on a telephone during a slow
answer recall to the attendant
• If a call waiting call is answered at a telephone while the attendant is
ringing
If a telephone or trunk disconnects while the attendant is being rung, and
the AFNA timing cannot continue on the source or destination side, the
volume of the attendant buzzer is set to its original value.
The NFNS timing starts when a DID/DOD/CO call is recalled to the night
station, as part of the Recall to Night Station treatment, requeued to
the night station as part of the Requeueing of Attendant Presented Calls
treatment, or rerouted to the night station as part of the Attendant Clearing
During Night Service treatment.
If both the Disconnect Timer (DCTI) of the Periodic Clearing feature and
NFNA or NFNS are defined, the first one which expires will disconnect a
DID or CO call.
Feature interactions
AC15 Recall: Timed Reminder Recall
If the Attendant Forward No Answer feature is activated and the attendant
fails to answer, the attendant is forced into Busy Position and the call goes
to the first idle attendant or is put into the attendant queue. If the conditions
are also satisfied to put the customer in Night Service and the original call is
an external call, the AC15 recall is directed to the Night DN.
Attendant Recall
If an attendant recall is affected through the Attendant Recall key on a
proprietary telephone, or through a switchhook flash on an analog (500/2500
type) telephone, the destination side on the console is not dropped before
the call is routed to the night DN.
Camp-On to a telephone in Ringback or Dialing
Camp-on recall takes precedence over the Attendant Forward No Answer
recall. However, if during the recall the customer goes into Night Service
and the recall is not answered by the night DN, the call is disconnected
according to the Attendant No Answer feature processing.
DPNSS1 Diversion
If an incoming call is handled for Network Attendant Services routing
towards DPNSS1, no diversion signaling is sent back to the calling party.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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