Nortel Networks NN43001-106 User Manual

Page 399

399

Automatic Hold

Contents

This section contains information on the following topics:

"Feature description" (page 399)

"Operating parameters" (page 400)

"Feature interactions" (page 400)

"Feature packaging" (page 402)

"Feature implementation" (page 402)

"Feature operation" (page 403)

Feature description

The Automatic Hold feature allows an active call to be put on hold without
having to use a separate Hold key. There are three ways to put a call on
hold with the Automatic Hold feature:

•

Press the active call key. The established call is automatically placed
on hold.

•

Press an idle Directory Number (DN) key. The established call is
automatically placed on hold.

•

Press any idle key and the established call is placed on hold.

If a set user is on an established call and wishes to answer an incoming
call or initiate an outgoing call, the set user can press any idle DN key to
place the call on hold and either initiate or establish a call on the same
key. To terminate a call with the Automatic Hold feature, the Release key
must be pressed.

This feature requires a new Class of Service implementation (Automatic
Hold Class of Service).

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007