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Operating parameters, Feature interactions, Attendant console misoperation – Nortel Networks NN43001-106 User Manual

Page 294: Feature packaging, Feature implementation, Feature operation

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Attendant Delay

Operating parameters

If Night Service, Attendant Overflow Position, Position Busy, or Attendant
Alternate Answering are active, calls presented or recalled to the attendant
are automatically routed to a pre-selected station, and are not subject to
Attendant Delay.

Feature interactions

Attendant Console Misoperation

Attendant Delay takes precedence over Attendant Console Misoperation.

Feature packaging

International Supplementary Features (SUPP) package 131.

Feature implementation

LD 15 - Enable Attendant Delay.

Prompt

Response

Description

REQ:

NEW
CHG

Add new data. Change existing data

TYPE:

TIM

Timers

...

- ADHT

Attendant Delay on Hold Timer

(0)-14

Respond to the ADHT prompt with 0 (the default) to leave this
feature disabled, or with a value from 1 to 14 seconds for the
Attendant Delay timer to enable the feature. This must be done
for each customer to be equipped with the feature.

Feature operation

No specific operating procedures are required to use this feature.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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