Nortel Networks NN43001-106 - Manual (Page 268)

268 Attendant Busy Verify
If equipped, the Busy Verify key must be assigned to key 0 of the console
flexible feature strip.
Feature interactions
Attendant Break-In
The attendant can use the Break-In key instead of Busy Verify to break in to
an established call. Attendant Break-In simplifies this process.
Automatic Redial
Attendant Break-In and Attendant Busy Verify are not permitted on
proprietary telephones that are used for an Automatic Redial (ARDL) call.
These restrictions avoid creating a conference when the tone detector is
involved in the call.
Call Forward All Calls
If the DN is call forwarded to the attendant console, the attendant will
receive a click followed by silence.
Call Forward Busy
Hunting
Call Forward Busy and Hunting do not affect Busy Verify.
Call Forward/Hunt Override Via Flexible Feature Code
Using Call Forward/Hunt Override Via FFC after activation of Barge-in, Busy
Verify or Break-in is not allowed. Attempts will be canceled and overflow
tone will be returned.
Using post-dial Break-in after dialing the Call Forward/Hunt Override FFC is
possible after encountering a busy telephone, if Break-in is enabled.
Call Forward, Internal Calls
When the attendant is using this feature to call a telephone that is Internal
CFW active, the call will not receive Internal CFW treatment.
Charge Account and Calling Party Number
A charge account number cannot be entered when Attendant Barge-In or
Attendant Busy Verify is active. Barge-In cannot be used to connect to a
trunk after an account number has been entered.
China - Attendant Monitor
When China (CHINA) package 285 is equipped, the normal operation of
Busy Verify changes. The repeatable tone is now configurable with the
(TOA)/TOD option.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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