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Operating parameters – Nortel Networks NN43001-106 User Manual

Page 462

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462

Automatic Wake Up

Operating parameters

To operate AWU, a system must have a Background Terminal or attendant
console with AWU key, room telephones with Controlled Class of Service
Allowed (CCSA), and Recorded Announcement (RAN) trunks.

This feature requires a Background Terminal (BGD).

Each Automatic Wake route requires a minimum of two trunks.

The following hardware is required for the AWU feature:

QPC74 RAN trunk interface card or NT8D14AH universal trunk card

a continuous announcement (RAN) machine, such as the Audichron
HQ-1 112

A dedicated conference loop is no longer required for the network-enhanced
machines.

For the call to utilize both music and a wake up announcement, an AWR
route must be installed and the route must be programmed at the RANF
prompt in LD 15. The music source can be wired into the audio pairs of the
RAN trunk, or music can be recorded on the RAN device.

Automatic Wake Up is only allowed on a telephone’s Prime Directory
Number (PDN). For telephones in a multiple-appearance arrangement, all
telephones are rung; however, only one wake up time can be assigned
against the PDN. The system tries the wake up call a customer-defined
number of times (from one to three), and then treats it as any other
unanswered wake up call. In a single-call arrangement, if any appearance
of the DN is busy when the wake up call is made, the wake up call is not
presented. In a multiple-call arrangement, the wake up call is presented to
all idle appearances.

A wake up key cannot be configured on a data station (a telephone with
DTA Class of Service).

There can only be one wake up key per telephone.

Only attendant consoles can have an AWU key. The AWU time to be
programmed on digital telephones (using GEWU and a Wake Up key).

Automatic Wake Up and Centralized Attendant Services (CAS) are mutually
exclusive.

If the wake up call goes unanswered, or the guest hangs up before the AWU
two-second hold time, the system tries the wake up call again in the next
five-minute interval. If Attendant recall is enabled, the call transfers to the
attendant following the last unsuccessful wake up call attempt.

Maintenance technicians can access any AWU RAN trunk or music trunk
with the RAN trunk access code.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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