Nortel Networks NN43001-106 - Manual (Page 272)

272 Attendant Busy Verify
Possible results are the following:
• silence (DN is idle and working)
• conversation (DN is busy and working)
• fast busy (station is disabled or has Warning Tone Denied Class
of Service).
4 Press the Rls key to disconnect from the call.
—End—
An enhancement to the Busy Verify feature offers the following functionality.
Party A is on a call with Party B. The attendant
Step Action
1 Selects an idle loop key.
2 Presses Busy Verify.
3 Dials Party A and creates a Busy Verify conference between Party
A, Party B, and the attendant.
—End—
The use of the Rls DEST and Rls SOURCE keys are allowed at this point
as follows:
• The attendant can press the Rls DEST key to release Party A from the
Busy Verify conference or
• The attendant can press the Rls SOURCE key to release Party B from
the Busy Verify conference.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.