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Operating parameters, Feature interactions, Ac15 recall: timed reminder recall – Nortel Networks NN43001-106 User Manual

Page 280: Night service enhancements, Scheduled access restriction, Feature packaging, Feature implementation, Task summary list

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Attendant Clearing during Night Service

Operating parameters

Attendant Clearing during Night Service is offered as part of the Multi-Party
Operations feature.

Feature interactions

AC15 Recall: Timed Reminder Recall

If Attendant Clearing During Night Service is active and there is a call being
extended over an AC15 TIE trunk, when the attendant goes into Night
Service, the transfer is completed and the feature is activated.

If there is an AC15 recall presented to the attendant and it goes in Night
Service, the recall is put in the attendant queue.

If an AC15 recall has been answered by the attendant and it goes in Night
Service, the call is removed from the attendant port and the feature is
activated again.

Night Service Enhancements

The Night Service Enhancements features take precedence over Attendant
Clearing during Night Service.

Scheduled Access Restriction

Attendant Clearing during Night Service should be equipped with Scheduled
Access Restriction (SAR). When Night Service is in effect, the only
operations that can be performed from attendant consoles, which are
members of a SAR group, are:

release any existing calls, or

dial one of the following SAR Flexible Feature Codes:

— Scheduled Access Disable (SADS)

— Scheduled Access Enable (SAEN)

— Scheduled Access Lock (SALK), or

— Scheduled Access Unlock (SAUN).

Feature packaging

The Attendant Clearing during Night Service feature is packaged as part of
the Multi-Party Operations (MPO) package 141.

Feature implementation

Task summary list

The following task is required:

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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