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Operating parameters – Nortel Networks NN43001-106 User Manual

Page 434

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434

Automatic Redial

When a successful call termination is detected from the far end, the calling
party hears the called party through the telephone’s loudspeaker. The
calling party must accept the redialed call within a specified time limit. If not,
the redialed call is dropped and not redialed.

Multi-Automatic Redial permits simultaneous activation of the Automatic
Redial feature on several RGA keys. This allows more than one number to
be redialed in succession. Each Automatic Redial call is attempted once
and then another number is attempted. Multi-ARDL numbers are dialed
in order of activation.

One set of ARDL calls can be associated with one DN key. Another set of
ARDL calls can be associated with a different DN key. This option facilitates
the use of the ARDL feature by a secretary who works for several managers.
Each manager’s DN could be on the secretary’s telephone. A secretary
activates the ARDL feature to call different calling groups on both DNs.
After a successful call termination, the accepted call is easily accessed
by the appropriate manager.

All ARDL requests are associated with the calling party’s DN key. Therefore,
when the called party is being redialed the calling party’s DN key is busy. If
the calling party is busy on another DN, the ARDL attempts are redialed on
hold. When a successful call termination is completed, the system alerts the
calling party by buzzing the telephone. While ARDL is activated, the calling
party’s telephone can be used for incoming/outgoing calls.

ARDL can be activated on a call that has originated from a Single Call
Ringing (SCR), Single Call Non Ringing (SCN), Multiple Call Ringing
(MCR), Multiple Call Non Ringing (MCN), Private Line key or Hot Line key.
The ARDL request is associated with the key from which the call was made.
If this key is free, the system attempts to dial the number until a successful
call termination is detected and provided a free trunk is available.

Operating parameters

The Ring Again feature must be enabled to operate the ARDL feature.

This feature is only supported on Central Office (CO) and TIE trunks.

The ARDL is supported on proprietary telephones, excluding M2317
telephones. It is recommended that telephones be equipped with display,
handsfree and loudspeaker. Analog (500/2500) type telephones do not
support this feature.

The ARDL feature cannot be activated on data calls.

ARDL can only redial if the Directory Number (DN) key on the calling party’s
telephone is idle. For this feature application, only a single external number
can be stored against the Ring Again key.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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