beautypg.com

Digit display, Network attendant service, Night service enhancements – Nortel Networks NN43001-106 User Manual

Page 128: Periodic clearing, Recall to same attendant, Secrecy enhancement

background image

128

AC15 Recall: Timed Reminder Recall

If an established call is extended over a trunk to initiate a conference call,
this conference call cannot be set up if this trunk has answer supervision
and the called extension has not answered. The AC15 Timed Reminder
Recall feature cannot be activated by using the conference feature to extend
a call over an AC15 TIE trunk, because the AC15 TIE trunk must have
answer supervision and the called extension must be ringing.

Digit Display

When an AC15 recall is directed to the Night DN, if the Night DN telephone
has a display, the display shows the external trunk and the AC15 trunk
information.

Network Attendant Service

If Night Service and Network Attendant Service are active, the recall is
routed to a remote attendant. The original party is kept, the destination
party is disconnected and the AC15 TIE trunk is released.

Night Service Enhancements

This feature is used to direct the call to the Night DN if the original call is
an external call and the SUPP package 131 is equipped. When there is
an AC15 recall and the attendant is in Night Service, the called party is
disconnected (the AC15 trunk is released) and the original call is presented
to the Night DN.

Periodic Clearing

When the Periodic Clearing feature is active, the Disconnect timer will
interfere with the AC15 recall timer. The Disconnect timer is activated on a
TIE trunk or an incoming Direct Inward Dialing (DID) or Central Office (CO)
trunk which is connected to the AC15 TIE trunk. If the Disconnect timer
expires first, the AC15 recall is cancelled and the trunk is disconnected.
This is the case with a call which has been established with a TIE trunk or
an incoming call on a DID or CO trunk that has been extended over an
AC15 TIE trunk with the timed recall activated.

Recall to Same Attendant

With the AC15 Timed Reminder Recall feature, if Recall to Same Attendant
= RSAA the call is presented to the attendant who last extended the call, if
RTSA = RSAX the call is presented to the attendant who last extended the
call or put in the queue if this attendant is busy.

Secrecy Enhancement

When the attendant answers an AC15 recall, the destination party is
excluded from the connection. The attendant is connected to the source
party and the excluded destination lamp is lit to show the exclusion of the
destination party.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

.