Nortel Networks NN43001-106 - Manual (Page 236)

236 Attendant Break-In
3 Extend the incoming call to the previously busy DN as soon as the
other parties disconnect.
—End—
By using the Break-In key before dialing the destination DN, the attendant
can override features such as Call Forward and Hunting.
Operating parameters
The Attendant Break-In feature is supported on analog (500/2500 type)
telephones and proprietary telephones.
A console can have only one Break-In key.
A break-in connection cannot be put on hold.
Only one attendant at a time can break in to a call.
Attendant Break-In does not operate in the following situations:
• A party to the established call has Override Denied or Warning Tone
Denied Class of Service
• The established call involves any of the following:
— An attendant
— Multi-frequency Compelled (MFC) device type
— Digitone Receiver (DTR) device type
— Page trunk
— Dictation trunk
— Recorded Announcement trunk
— Integrated Voice and Message System (IVMS)
• The destination DN is on an outgoing trunk call. If the station is involved
with an outgoing trunk call, the call is established when End of Dialing
(EOD) times out, the number is dialed, or the trunk is answered.
Feature interactions
Attendant Blocking of Directory Number
The Attendant Blocking of DN and the source side Predial Break-in features
are mutually exclusive for the same call. If the SACP key lamp is lit when
the Break-in key is pressed to start a Predial Break-in attempt, the Break-in
key is ignored. On the contrary, if the Break-in key lamp is lit and no call
attempt is made on the source side when the SACP key is pressed to start
an Attendant Blocking of DN, the SACP key is ignored.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.