Nortel Networks NN43001-106 User Manual

Page 307

307

Attendant Interpositional Transfer

Contents

This section contains information on the following topics:

"Feature description" (page 307)

"Operating parameters" (page 307)

"Feature interactions" (page 307)

"Feature packaging" (page 308)

"Feature implementation" (page 308)

"Feature operation" (page 308)

Feature description

Attendant Interpositional Transfer enables an attendant to call or transfer
a call to another attendant in a multiple console group, even when the
destination attendant console is busy.

When transferring a call to another attendant whose console is idle, the
interpositional call is presented immediately. If the called attendant is busy,
the calling attendant hears a busy tone. The attendant then presses the
Release key and the transferred call will be the next call presented to the
called attendant console.

Operating parameters

A call can be transferred to an attendant console in the Position Busy state;
however, the called console does not receive any audible signal. A Call
Waiting indication appears on the console display.

Feature interactions

Digital Private Network Signaling System (DPNSS1)/Digital
Access Signaling System (DASS2) Uniform Dialing Plan (UDP)

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007