Nortel Networks NN43001-106 - Manual (Page 317)

Feature interactions 317
Call Forward, Internal Calls
If Attendant Overflow redirects an internal call to a telephone that is Internal
Call Forward active, the call will remain in the attendant queue, and will
not receive Internal CFW treatment.
Call Forward No Answer
A call rerouted through Attendant Overflow Position will Call Forward to
the forwarding DN only if it is the Prime DN or a single appearance DN on
that telephone.
Call Pickup
An Attendant Overflow Position Call presented to the AOP DN can be picked
up by any station belonging to the same Call Pickup Group.
Conference
An Attendant Overflow Position call answered on an AOP DN may be
conferenced with another DN.
Departmental Listed Directory Number
Listed Directory Number calls that have been waiting in the queue longer
than the specified threshold period will be routed to the Attendant Overflow
Position.
Digital Private Network Signaling System (DPNSS1)/Digital
Access Signaling System (DASS2) Uniform Dialing Plan (UDP)
Interworking
The Attendant Overflow Position feature is supported on a UDP DPNSS1
network. If an incoming DPNSS1 UDP call is queued to the attendant, and
if the call is not answered within a predefined period of time, the call can be
redirected to the Attendant Overflow DN.
Flexible Attendant Call Waiting Thresholds
The Attendant Overflow Position is not counted as an active attendant.
Flexible Line Lockout
A call intercepted to the attendant due to Flexible Line Lockout receives
Attendant Overflow Position (AOP) treatment if the feature package is
equipped and the AOP Directory Number (DN) is defined.
Group Hunt
A PLDN cannot be configured as an Attendant Overflow DN (AODN).
Line Lockout
If a telephone with an AOP DN is in Line Lockout, it still receives AOP calls.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.