Nortel Networks NN43001-106 - Manual (Page 211)

211
Attendant Announcement
Contents
This section contains information on the following topics:
"Feature description" (page 211)
"Operating parameters" (page 216)
"Feature interactions" (page 216)
"Feature packaging" (page 219)
"Feature implementation" (page 219)
"Feature operation" (page 228)
Feature description
The Attendant Announcement (AANN) feature provides announcements
for calls terminating on the attendant, attendant queue or night station.
Announcements continue to play until the attendant answers the call.
Attendant Announcement is enabled on a route basis at the Attendant
Announcement (ATAN) prompt.
An Attendant Announcement can be provided when a call from the
Public Network terminates over an MCDN trunk to the attendant or night
station. For this functionality, set the ATAN prompt to PSTN in LD 16.
An announcement is provided when the incoming call over the network
is marked as a PSTN call. Network Attendant Services (NAS) must be
enabled for the TIE trunk’s D-channel.
Attendant Announcement types
The Attendant Announcement feature provides different announcements
based on the state of the call.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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