Nortel Networks NN43001-106 - Manual (Page 195)

195
Attendant Administration
Contents
This section contains information on the following topics:
"Feature Description" (page 195)
"Operating Parameters" (page 196)
"Feature Interactions" (page 197)
"Feature Packaging" (page 200)
"Feature Implementation" (page 200)
"Feature Operation" (page 201)
Feature Description
Attendant Administration allows the attendant to modify a specific set of
features that can be assigned to telephones. The console must have an
alphanumeric display, and it must be assigned to the same customer group
as the telephones on which the features are to be changed.
Attendant Administration is implemented by assigning a Program key on
the flexible feature strip on the attendant console. The Program key and a
four-digit password allow the attendant to enter the Program mode in a
manner equivalent to logging into the system from a system terminal.
When in the Program mode, the attendant console key/lamp strip functions
are changed from normal call processing to the Attendant Administration
programming functions. A plastic overlay is placed over the console
key/lamp strips to indicate their programming functions.
The attendant inputs the information by pressing the appropriate key or
by entering numbers or letters on the dial pad. The alphanumeric display
shows the entered information and provides feedback from the system.
The feedback includes the current status of the telephone, the prompts
requesting input, and the messages indicating an input error.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.