Nortel Networks NN43001-106 User Manual

Page 311

311

Attendant Lockout

Contents

This section contains information on the following topics:

"Feature description" (page 311)

"Operating parameters" (page 311)

"Feature interactions" (page 311)

"Feature packaging" (page 312)

"Feature implementation" (page 312)

"Feature operation" (page 312)

Feature description

Attendant Lockout restricts the attendant from entering an established
connection completed through and held on the console. Attendant Lockout
does not come into effect until the call has been answered.

The attendant can re-enter the call if the source party is a station telephone.
Attendant Lockout occurs only if the source party is an external number
(trunk), and the destination party is a telephone.

Operating parameters

Busy Verify and Barge-In allow the attendant to override the Attendant
Lockout feature.

Feature interactions

Attendant Recall

If one of the stations activates Attendant Recall, the attendant is allowed
to re-enter the connection.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007