Nortel Networks NN43001-106 - Manual (Page 333)

333
Attendant Recall with Splitting
Contents
This section contains information on the following topics:
"Feature description" (page 333)
"Operating parameters" (page 334)
"Feature interactions" (page 334)
"Feature packaging" (page 336)
"Feature implementation" (page 336)
"Feature operation" (page 336)
Feature description
The Attendant Recall with Splitting feature provides an enhancement to the
operation of the attendant console with the following features:
• Attendant Recall
• Call Transfer
This feature allows calls transferred to the attendant by the above features to
be presented on the console loop with both the transferring and transferred
parties on the console loop, with the transferred party automatically
excluded if OPT in LD 15 is set to either SYA (Secrecy Allowed) or EHS
(Enhanced Secrecy). Upon answering the call, the attendant then assumes
control over both the transferred and transferring parties. The operation will
also allow the transferring party to have control over the call as long as the
call has not been answered by the attendant (example, the transferring party
will be able to cancel the call transfer and return to the transferred party).
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.