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Answer a recall – Nortel Networks NN43001-106 User Manual

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AC15 Recall: Timed Reminder Recall

—End—

Answer a Recall

Attendant

Step

Action

1

The recall rings the attendant. The original call is put on the source
side and the destination party is put on the destination side. The
lamps displays appear as follows:

Loop is dark
Source is flashing
Destination is winking
Rls key is dark

Note: If the called extension answers, the recall is removed from
the attendant console.

2

Answer the recall. The called extension is still ringing on the
destination side. The lamps displays appear as follows:

Loop is lit
Source is lit
Destination is winking
Rls key is dark

Pressing the Rls key at this point will reactivate the feature.

If the called extension answers the call after the attendant has
picked up the recall, the originating party is kept on the source side
and the destination party on the destination side of the attendant.
A conference will occur between the attendant, the source, and the
destination party. If the attendant releases, a normal call will then
be established.

—End—

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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