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Nortel Networks NN43001-106 User Manual

Page 341

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341

Attendant Secrecy

Contents

This section contains information on the following topics:

"Feature description" (page 341)

"Operating parameters" (page 341)

"Feature interactions" (page 341)

"Feature packaging" (page 342)

"Feature implementation" (page 343)

"Feature operation" (page 343)

Feature description

Attendant Secrecy automatically prevents a voice connection between the
source and destination parties of a call being extended by an attendant,
until the attendant connects the two parties. This allows the attendant
to converse privately with the destination party before completing the
connection. Attendant Secrecy is allowed or denied on a customer basis.

Operating parameters

Attendant Secrecy is available on attendant consoles only.

Attendant Secrecy operates only on external calls received from an outside
trunk (for example, Central Office or WATS trunks).

Attendant Secrecy is not applicable to Integrated Services Access (ISA)
trunks.

Feature interactions

AC15 Recall: Timed Reminder Recall

Secrecy is not activated when AC15 recalls are presented to the attendant.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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