Nortel Networks NN43001-106 User Manual

Page 357

357

Attendant Trunk Group Busy Indication

Contents

This section contains information on the following topics:

"Feature description" (page 357)

"Operating parameters" (page 358)

"Feature interactions" (page 358)

"Feature packaging" (page 358)

"Feature implementation" (page 358)

"Feature operation" (page 358)

Feature description

The attendant can control user access to a trunk route by pressing the
appropriate Trunk Group Busy key. Station users with a Trunk Group Access
Restriction (TGAR) from 0 to 7 accessing the route that has been busied
out will be automatically intercepted to the attendant. Station users with a
TGAR of 8 to 31 will not be affected and can dial out in the normal manner.

The M2250 attendant console can have up to 20 Trunk Group Busy keys.

Trunk Group Busy Indication is allowed or denied on a customer basis. If
allowed, the lamps associated with the Trunk Group Busy keys will provide
visual indication of the status of the trunks within the route (See

Table 17

"Lamp states of Trunk Group Busy keys" (page 357)

Table 17
Lamp states of Trunk Group Busy keys

Lamp state

Status of trunks

Off

Some of the trunks in the route are idle.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007