Nortel Networks NN43001-106 - Manual (Page 269)

Feature interactions 269
If an attendant is monitoring a DN, a second attendant defined for the
same customer will be blocked from Busy Verifying any party involved in
the monitored call.
If an attendant is Busy Verifying a DN, a second attendant defined for the
same customer will be blocked from monitoring any party involved in the
monitored call.
Conference
Conference Control cannot be activated if an attendant has used Busy
Verify during a conference that involves a trunk.
Direct Inward System Access
Attendant Busy Verify applies only to DNs within the system. If an attendant
tries to use the feature to enter a Direct Inward System Access DN, overflow
tone is returned.
Group Hunt
An attendant is not allowed to busy-verify when dialing a Pilot DN directly.
Intercept Computer Dial from Directory - Pre-dial Operations
It is possible for an attendant to override call forward on a telephone in
the following manner:
• Press an idle loop key, and press the Break-in key on the attendant
console.
• Dial an extension DN from the Intercept Computer.
Music, Enhanced
When the attendant attempts to Busy Verify a telephone receiving Music,
the Music is removed. When the attendant releases, Music is returned.
On Hold on Loudspeaker
It will not be possible to Busy Verify into a call on loudspeaker as it is
effectively on hold at the telephone.
Periodic Camp-on Tone
The Periodic Camp-On Tone has precedence over Busy Verify intrusion
tone.
Uninterrupted Line Connections
Attendant Busy Verify cannot be applied to stations with a Warning Tone
Denied Class of Service.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
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