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Feature operation, Break-in to two-party connection – Nortel Networks NN43001-106 User Manual

Page 259

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Feature operation

259

Prompt

Response

Description

xxxyyy

All Other Cases, where:
xxx is for internal calls and yyy or ATN is for external calls.

AAR AAR

The transferring station is re-rung. If the transferring station
fails to answer, the transferred station is routed to the attendant.

ATN(ATN)

Attendant

DAR DAR

The transferring station is re-rung. If the transferring station
fails to answer, the transferred station is disconnected.

(DIS)DIS

Disconnect

OVF OVF

Overflow

- - AOCS

STD STD

Standard

...

Feature operation

Break-In to two-party connection

The following sections describe a post-dial Break-In. For pre-dial Break-In,
Break-In is done on the Source of the attendant and there is no party A
calling the attendant, but the BKIS operation is identical.

The scenario is the following:

Party A calls the attendant. The attendant calls party B who is talking
to party C. The attendant presses the BKI key to intrude into the
conversation. At this point, the attendant and both parties B and C are
in conversation with intrusion tone provided, while party A is on HOLD
(with music if EMUS, package 119, is equipped).

Break-In, Allowed

This situation will arise when party A is an external call and Camp-on or Call
Waiting is possible at the wanted station B. At this point, the BKI, Exclude
Source (EXCL SRC) and Exclude Destination (EXCL DEST) indicators are
active (lamps are lit or Liquid Crystal Display [LCD] is on), and the following
actions can occur:

Request the unwanted party to terminate

The attendant may request

the unwanted party to terminate. A positive response will terminate the
conference that included the attendant and intrusion tone. This is a current
BKI operation.

Request the wanted party to terminate

The attendant may request the

wanted party to terminate the call. The party disconnects, terminating the
BKI conference. This is a current BKI operation.

Nortel Communication Server 1000

Features and Services - Book 1 of 6 (A to B)

NN43001-106

01.04

Standard

Release 5.0

27 July 2007

Copyright © 2007, Nortel Networks

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