Nortel Networks NN43001-106 - Manual (Page 275)

275
Attendant Calls Waiting Indication
Contents
This section contains information on the following topics:
"Feature description" (page 275)
"Operating parameters" (page 276)
"Feature interactions" (page 276)
"Feature packaging" (page 276)
"Feature implementation" (page 276)
"Feature operation" (page 277)
Feature description
Call Waiting on the console gives the attendant an indication of the number
of calls in the console queue and the length of time they have been waiting
to be answered. Each console is equipped with a Call Waiting indicator.
The indicator is dark when no calls are waiting in the queue. The indicator is
steadily lit when one or more calls are waiting. The indicator flashes when
the number of waiting calls exceeds the customer defined threshold, or
when a call has been waiting longer than the specified number of seconds.
The two thresholds that control the lamp states are defined in the Customer
Data Block. The time delay threshold can be specified from 0 to 511
seconds in multiples of two seconds. The number of calls threshold can be
specified from 0 to 255. If zero is specified, this aspect of the Call Waiting
feature is not operational.
An option is also provided to supply a two-second buzz to notify the
attendant when the first call enters the queue or when the Call Waiting lamp
changes from steadily lit to flashing, or both.
Nortel Communication Server 1000
Features and Services - Book 1 of 6 (A to B)
NN43001-106 01.04 Standard
Release 5.0 27 July 2007
Copyright © 2007, Nortel Networks
.