QNAP TVS-472XT 4-Bay NAS Enclosure - Manual (Page 9)

14. Licenses
About QNAP Licenses............................................................................................................................................444
License Types and Plans...................................................................................................................................444
Validity Period....................................................................................................................................................444
License Portals and Utility.................................................................................................................................... 445
Software Store...................................................................................................................................................445
License Center...................................................................................................................................................445
License Manager...............................................................................................................................................445
Buying a License Using QNAP ID.........................................................................................................................446
License Activation.................................................................................................................................................. 447
Activating a License Using QNAP ID...............................................................................................................447
Activating a License Using a License Key.......................................................................................................448
Activating a License Using a Product Key or PAK..........................................................................................450
Activating a License Offline..............................................................................................................................450
License Deactivation..............................................................................................................................................452
Deactivating a License Using QNAP ID...........................................................................................................452
Deactivating a License Offline.........................................................................................................................453
License Extension.................................................................................................................................................. 454
Extending a License Using QNAP ID...............................................................................................................454
Extending a License Offline Using an Unused License.................................................................................455
Extending a License Offline Using a Product Key......................................................................................... 456
Upgrading a License..............................................................................................................................................457
Viewing License Information................................................................................................................................459
Recovering Licenses.............................................................................................................................................. 459
Transferring a License to the New QNAP License Server................................................................................. 460
Deleting a License..................................................................................................................................................460
15. Malware Remover
About Malware Remover...................................................................................................................................... 461
Overview................................................................................................................................................................. 461
Running a Malware Scan...................................................................................................................................... 461
Running a Scheduled Scan................................................................................................................................... 462
Settings................................................................................................................................................................... 462
Configuring Malware Remover....................................................................................................................... 462
16. Helpdesk
Overview................................................................................................................................................................. 464
Configuring Settings.........................................................................................................................................464
Help Request.......................................................................................................................................................... 464
Submitting a Ticket........................................................................................................................................... 465
Remote Support.....................................................................................................................................................466
Enabling Remote Support................................................................................................................................466
Extending Remote Support............................................................................................................................. 466
Disabling Remote Support...............................................................................................................................466
Diagnostic Tool.......................................................................................................................................................467
Downloading Logs............................................................................................................................................ 467
Performing an HDD Standby Test...................................................................................................................467
Performing an HDD Stress Test.......................................................................................................................467
8