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Trouble shooting – Interlogix GE-DSSG-244-POE User Manual User Manual

Page 393

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User’s Manual of NS3601-24P/4S Series

391

TROUBLE SHOOTING

This chapter contains information to help you solve problems. If the Ethernet Switch is not functioning properly, make sure the
Ethernet Switch was set up according to instructions in this manual.

The Link LED is not lit

Solution:
Check the cable connection and remove duplex mode of the Ethernet Switch

Some stations cannot talk to other stations located on the other port

Solution:
Please check the VLAN settings, trunk settings, or port enabled / disabled status.

Performance is bad

Solution:
Check the full duplex status of the Ethernet Switch. If the Ethernet Switch is set to full duplex and the partner is set to half
duplex, then the performance will be poor. Please also check the in/out rate of the port.

Why the Switch doesn't connect to the network

Solution:

1.

Check the LNK/ACT LED on the switch

2.

Try another port on the Switch

3.

Make sure the cable is installed properly

4.

Make sure the cable is the right type

5.

Turn off the power. After a while, turn on power again

100Base-TX port link LED is lit, but the traffic is irregular

Solution:
Check that the attached device is not set to dedicate full duplex. Some devices use a physical or software switch to change
duplex modes. Auto-negotiation may not recognize this type of full-duplex setting.

Switch does not power up

Solution:

1.

AC power cord not inserted or faulty

2.

Check that the AC power cord is inserted correctly

3.

Replace the power cord If the cord is inserted correctly, check that the AC power source is working by connecting a
different device in place of the switch.

4.

If that device works, refer to the next step.

5.

If that device does not work, check the AC power


„

While IP Address be changed or forgotten admin password

To reset the IP address to the default IP Address “192.168.0.100” or reset the password to default value. Press the hardware
reset button

at the front panel about 10 seconds. After the device is rebooted, you can login the management WEB interface

within the same subnet of 192.168.0.xx.


Reset

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