INFICON HAPSITE Smart Plus Chemical Identification System - Manual (Page 504)

16 - 6
IP
N 07
4-
47
2-
P1
C
HAPSITE Smart Plus Operating Manual
18. Retention Time in
Chromatograph has drifted. 18a. Unstable carrier gas flow. 18a. Contact Customer Support
(see
Chapter 18 ).
18b. Improper GC heating. 18b. Contact Customer Support
(see
Chapter 18 )
19. “Low Carrier Gas” error
message at the user interfaces. 19a. Carrier gas pressure is low
(pneumatic valve failure can
occur.) 19a. Replace with a fresh canister
of N
2
. INFICON Part Number
930-432-P6.
20. Leaking carrier or internal
standard canisters while installed
in the HAPSITE AM. 20a. Contact Customer Support
(see
Chapter 18 ).
21. Elevated chromatogram
baseline. 21a. HAPSITE is contaminated. 21a. See section 16.5,
Contamination, on page 16-7 .
21b. Improper baseline and
threshold settings. 21b. Set baseline and threshold in
Tune.
22. Higher than normal base
pressure. 22a. System could be
contaminated. Check the
background in Tune. Look for
excessive amounts of water or
abnormal levels of organics in the
spectrum. 22a. See section 16.5,
Contamination, on page 16-7 .
22b. Slight air leak. 22b. Contact Customer Support
(see
Chapter 18 )
23. Organic contamination in the
background of the mass spectrum. 23a. System could be
contaminated. 23a. See section 16.5.1,
Contamination of the Mass
Spectrometer, on page 16-8
.
24. Wireless Problem 24a. Connection problem. 24a. Check to see that Wireless is
on and that the computer is
configured properly. Refer to
Chapter 4 .
Table 16-1 Diagnosing Problems - HAPSITE
Symptom Cause Remedy