INFICON HAPSITE Smart Plus Chemical Identification System User Manual
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HAPSITE Smart Plus Operating Manual
4c. Make sure that there is a full
unexpired Internal Standard
canister in the GC, and make sure
that a Carrier Gas can was not
placed into the Internal Standard
slot by mistake.
4c. Replace canister with a full
Internal Standard Gas can.
INFICON Part # 930-433-P6
5. Communication Error -
HAPSITE and Laptop are not
communicating.
5a. External crossover cable has
become disconnected.
5a. Reconnect crossover cable
and reboot system if necessary.
5b. Problem with port on external
computer or with the HAPSITE
internal communications system.
5b. Contact Customer Support
(see
).
6. Instrument will not turn on.
6a. Battery is no longer providing
power to the instrument.
6a. Check battery charge. Replace
battery with a freshly charged one
or connect instrument to external
supply.
6b. External supply, Service
Module not receiving line power.
6b. Check line power.
6c. Failure with internal power
supplies.
6c. Contact Customer Support
(see
).
7. Mass spectrum drift with time.
Both in resolution and position.
7a. Thermal problem on the high
voltage Rf board.
7a. Contact Customer Support
(see
).
8. Instrument turns on but fails to
boot properly.
8a. CPU or hard drive failure.
8a. Contact Customer Support
(see
).
9. “Pressure too high to
read” error message at user
interfaces.
9a. High background. If
components have been changed
or instrument vented, H
2
0 or other
trace contamination could cause
the base pressure above 1.0x10
-2
Pa.
9a. System should clean itself out
after a few hours of pumping. (Best
to leave system pumping
overnight.)
Note: The pressure will decrease
above the 1.0x10
-2
Pa upper
pressure limit while activating an
NEG Pump. This will shut down
the filament and EM.
9b. Pressure is high. NEG Pump
depleted.
9b. Replace NEG Pump using
INFICON part # 930-425-P1. See
section 16.7, NEG Pump
Removal, Installation and
Activation, on page 16-21
.
9c. Ion Pump shorted.
9c. Contact Customer Support
(see
).
Table 16-1 Diagnosing Problems - HAPSITE
Symptom
Cause
Remedy