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MagTek EC2000 99875607 User Manual

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0 - Table of Contents

ExpressCard 2000| Instant Issuance Card Personalization System | Hardware Service Manual


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Table of Contents

Table of Contents ............................................................................................................................... 4

1

Required Tools, Materials, and Documents ........................................................................... 7

1.1

Required Tools ..................................................................................................................... 7

1.2

Suggested Tools .................................................................................................................. 7

1.3

Required Materials ............................................................................................................. 7

1.4

Suggested Materials ........................................................................................................... 8

1.5

Required Software and Documents ................................................................................. 8

2

Introduction ................................................................................................................................. 9

2.1

Recommended Preparation for Service Appointments ................................................ 9

2.2

Important Safety Information ........................................................................................... 9

2.3

How to Handle ESD-Sensitive Parts ................................................................................. 9

2.4

Introduction to EC2000 Components ............................................................................ 10

2.5

Device Specifications ....................................................................................................... 10

2.6

About Installation & Operation ....................................................................................... 11

2.7

How to Open the Top Access Door ................................................................................. 11

2.8

How to Safely Move Transports By Hand ...................................................................... 11

2.9

How to Use Maintenance Functions On the Touchscreen .......................................... 12

3

Preventive Maintenance .......................................................................................................... 23

3.1

Prepare the Device for Preventive Maintenance ......................................................... 25

3.2

Clean the Card Path .......................................................................................................... 25

3.3

Clean All Transport Rollers .............................................................................................. 25

3.4

Update the Software ......................................................................................................... 28

3.5

Update the Firmware ........................................................................................................ 29

3.6

Service the Hopper Module ............................................................................................. 33

3.7

Service the XY Transport Module ................................................................................... 34

3.8

Service the Exit Transport Module .................................................................................. 36

3.9

Cool the Tipper Heater / Power Down the Device ....................................................... 36

3.10

Clean Inside the Device ................................................................................................ 37

3.11

Service the Image Printer Module .............................................................................. 38

3.12

Service the Embosser Module ..................................................................................... 39

3.13

Service the Electronics ................................................................................................. 42

3.14

Service the Cover ........................................................................................................... 42

3.15

Perform Final Tests ....................................................................................................... 42