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Adobe InDesign CS4 User Manual

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42

USING INDESIGN CS4

Workspace

“Application Error”

“The instruction at ‘[memory address]’ referenced memory at ‘[memory address]’. The memory could not be
‘read’.”“[filename] has generated errors and will be closed by Windows.”“This program has performed an illegal
operation and will be shut down. If the problem persists, contact the program vendor.”“InDesign caused a General
Protection Fault in module [filename].”“InDesign caused an Invalid Page Fault in module [filename].”“Unhandled
exception detected. Application will be terminated.”“Illegal Instruction.”“Segment load failure in
[filename].”“InDesign has encountered a problem and needs to close.”“Fatal System Error.”

If any of these errors recur, see the tech note on

Troubleshooting system errors and crashes in InDesign (Windows)

.

Mac OS crash errors
“The application ‘InDesign/InCopy’ has unexpectedly quit. The system and other applications have not been affected.”
See the tech note on

Troubleshooting system errors and crashes in InDesign (Mac OS)

.

Installation and licensing errors
“Licensing for this product has stopped working.” See this

tech note

.

“Error 1603. A fatal error occurred during installation.” See

tech note

“Unable to read Adobe file version for path /Library/Fonts/MinionPro-Bold.otf.” See

tech note

.

“The feature... is on a network resource that is unavailable" or “Error 1714.” See

tech note

.

“Please insert Adobe Creative Suite 4 Master Collection Disk 1.” See

tech note

.

Other installation errors or problems for Windows XP (see

tech note

), Windows Vista (see

tech note

), or Mac OS (see

tech note

).

Other InDesign errors
“Cannot open the document... not a valid InDesign Interchange document.” See

tech note

.

“Failed to export PDF.” See

tech note

.

Looking for an error message not listed? Leave a comment.

Updated 18 June 2009