Avago Technologies 3ware SAS 9750-16i4e - Manual (Page 370)

Appendix D. Warranty, Technical Support, and Service
358 3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2
Exclusions
This warranty does not cover any damage to this product which results from
accident, abuse, misuse, natural or personal disaster, or any unauthorized
disassembly, repair or modification. LSI shall not be liable for any incidental
or consequential damages, including but not limited to loss of profits, other
loss, damage or expense directly or indirectly arising from the customer's
misuse of or inability to use the product, either separately or in combination
with other equipment, regardless of whether LSI has been advised of the
possibility of such damages. LSI is not liable for and does not cover under
warranty, any costs associated with servicing and/or the installation of LSI
products. This warranty sets for the entire liability and obligations of LSI with
respect to breach of warranty and the warranties set forth or limited herein are
the sole warranties and are in lieu of all other warranties, expressed or
implied, including warranties or fitness for particular purpose and
merchantability.
State Law Provisions
This warranty gives you specific legal rights and you may have other rights
which vary from state to state. Some states do not allow the exclusion of
incidental or consequential damages or allow limitation of implied warranties
or their duration, so that the above exclusions or limitations may not apply.
Warranty Service and RMA Process
To obtain warranty service during the warranty period, contact Technical
Support at
http://www.lsi.com/channel/ContactUs and request a return
authorization number.
You will be issued a return material authorization (RMA) number and other
instructions for returning the controller. You can also explore options for
expedited handling, status for "in process" RMAs and other policy
information related to returns in general.
Please use the original packing material contents of the box when exchanging
or returning a product.
For information about the status of a replacement, please contact LSI
Technical Support.
LSI Technical Support and Services
For the latest information related to 3ware RAID controllers, refer to the
following LSI web sites: