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0009 drive timeout detected, 000a drive error detected – Avago Technologies 3ware SAS 9750-16i4e User Manual

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Chapter 12. Troubleshooting

244

3ware SATA+SAS RAID Controller Card Software User Guide, Version 10.2

0009 Drive timeout detected

Event Type

Error

Cause

A drive has failed to respond to a command from a 3ware RAID controller
within the allowed time limit (20 secs.). After sending this error message, the
controller will attempt to recover the drive by sending a reset to that drive and
retrying the failed command.

Possible causes of drive time-outs (also known as ATA-Port time-outs)
include a bad or intermittent disk drive, power cable or interface cable.

Action

If you have checked hardware connections and no cause other than the drive
can be found, replace the drive.

You may also want to use the drive manufacturer’s diagnostic and repair
utilities on the drive.

See Also

For links to drive manufacturer diagnostic utilities and troubleshooting
advice, search the LSI KnowledgeBase for keyword 14924 at

http://kb.lsi.com

.

“Basic Troubleshooting: Check This First” on page 228

000A Drive error detected

Event Type

Error

Cause

A drive has returned an error to the 3ware RAID controller that it is unable to
complete a command. The error type is not a time-out (000A) or uncorrected
ECC (0026).

This message may be seen as part of a recovery operation initiated by the
3ware RAID controller on the drive. One possible cause is multiple write
commands to a sector forcing the drive to remap a defective sector. This
message may be seen if error recovery operations initiated by the 3ware
RAID controller are unsuccessful.