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0003 controller error occurred, 0004 rebuild failed – Avago Technologies 3ware SAS 9750-16i4e User Manual

Page 253

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Error and Notification Messages

www.lsi.com/channel/products

241

See Also

“About Degraded Units” on page 138

“Rebuilding Units” on page 154

0003 Controller error occurred

Event Type

Error

Cause

The 3ware RAID controller has encountered an internal error.

Action

Please collect log files and contact LSI Customer Support, as a replacement
board may be required. Technical support is reachable at

http://www.lsi.com/channel/ContactUs

. For information on collecting logs,

search the LSI KnowledgeBase for keyword 12278 at

http://kb.lsi.com

.

0004 Rebuild failed

Event Type

Error

Cause

The 3ware RAID controller was unable to complete a rebuild operation. This
error can be caused by drive errors on either the source or the destination of
the rebuild. However, because ATA drives can reallocate sectors on write
errors, the rebuild failure is most likely caused by the source drive of the
rebuild detecting a read error.

Action

The default operation of the 3ware RAID controller is to abort a rebuild if an
error is encountered. If you want rebuilds to continue when there is a source
error, you can set a unit policy to Continue on Source Error When Rebuilding
in 3DM2 or CLI.

The consequence of continuing a rebuild when there is a source error is that
there may be corrupt data in your rebuilt unit. In some cases, however, this
may be your only alternative for recovering as much data as possible from a
unit that has become degraded.