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Troubleshooting, Technical assistance, Service – Fluke Biomedical 601PRO XL User Manual

Page 163: Shipping requirements

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E R R O R M E S S A G E S A N D S U P P P O R T

1 1 - 3

3. Troubleshooting

If possible, please first visit the Fluke Biomedical Technical Assistance Center Web site at

www.flukebiomedical.com

where we post answers to frequently asked questions.

Otherwise, call or e-mail for assistance.

4. Technical Assistance

Technical assistance can be obtained by contacting Fluke through one of the following

contact methods:

E-mail:

[email protected]

Domestic Phone:

800.648.7952

International

Phone: 775.886.6321

Fax:

775.883.9541

5. Service

Before returning the 601PRO for factory service, contact Fluke's Service Department for

further information.

E-mail:

[email protected]

Phone:

888.993.5853

International customers contact Fluke at [email protected]

Internet:

www.flukebiomedical.com

Shipping Requirements

1. Pack the unit carefully. Before shipping, contact Fluke Service for a Return Materials

Authorization (RMA) Number. Be sure to reference the RMA number on

documentation inside the box and on the shipping label.

2. Insure the unit for full retail value and ship to:

Fluke Customer Service

1420 – 75

th

Street SW

Everett, WA 98203

USA