3 internet access, Internet access – ZyXEL Communications IP PBX X6004 User Manual
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Chapter 38 Troubleshooting
X6004 User’s Guide
515
Pop-up Windows, JavaScripts and Java Permissions
In order to use the web configurator you need to allow:
•Web browser pop-up windows from your device.
•JavaScripts (enabled by default).
•Java permissions (enabled by default).
I cannot SSH to the X6004
See the troubleshooting suggestions for
I cannot see or access the Login screen in
. Ignore the suggestions about your browser.
38.3 Internet Access
I cannot access the Internet
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and
2
Make sure you entered your network settings correctly in the wizard or in the
Configuration > Network.
3
Connect a computer in the same network as the X6004’s WAN. Check if you can
access the X6004, the X6004’s gateway, and Internet from the computer. See the
troubleshooting suggestions for
I cannot see or access the Login screen in the web
if you cannot access the X6004. Contact your network administrator
or your ISP if you can access the gateway but cannot access the Internet.
I cannot access the Internet anymore. I had access to the Internet (with the
X6004), but my Internet connection is not available anymore
1
Check the hardware connections, and make sure the LEDs are behaving as
expected. See the Quick Start Guide and