ZyXEL Communications IP PBX X6004 - Manual (Page 430)

Chapter 29 ACD Logs
X6004 User’s Guide
430
29.3 The Backup Screen
Use this screen to backup ACD files, delete existing backups of ACD files and mail
ACD files to an administrator email address.
Click Report > LOGS > ACD > Backup to view the screen as shown next.
Figure 247 ACD > Backup
Each field is described in the following table.
Table 165 ACD > Backup
LABEL DESCRIPTION
Backup File List If you have a ZyStack configured using multiple X6004s, then specify
the X6004 for which you want to create a backup file of the ACDs.
Filename This column displays the names of the backup ACD files currently stored
on the X6004. Use the check box on the left to specify which files you
want to forward or delete. The filename of the ACD takes the following
format: “acd.YYYYMMDDHHMMSS.tgz”
Where:
• acd - indicates this is a Automatic Call Distribution file.
• YYYYMMDD - is the year, month, and day indicating when the
backup file was created.
• HHMMSS - is the time of the day indicating when the backup file
was created in hour, minute, second format.
• tgz - indicates that this is a compressed. That can be decompressed
using a compression utility such as WinRAR. The resulting
decompressed files are MySQL database files that can be managed
via a MySQL DBMS (Database Management System).
Note: The X6004 can store only three ACD backup files at a time. If
you create a new backup file when you already have three
files created, then the oldest backup file is deleted from the
system.
Forward Check the boxes next to the files you want to forward to the
administrator email address and click the Forward button. The files
you forward to an administrator are deleted from the X6004.
Delete If you no longer want to store a ACD file on the X6004 then check the
boxes next to the files you want to delete from the X6004 and click the
Delete button.
Backup Now Click the Backup Now button to save a ACD backup file on the X6004.