ZyXEL Communications IP PBX X6004 - Manual (Page 100)

Chapter 3 Tutorials
X6004 User’s Guide
100
3.8 Capturing Packets Using the Web
Configurator
The following section shows you how to capture packets using the X6004 web
configurator. You may need to do this if there are problems.In this example, a SIP
phone (P) fails to register to the X6004.
Figure 35 Tutorial: Basic Troubleshooting Using Packet Capture
Do the following to capture packets between P and the X6004:
1
First create a Debug admin administrator account. Go to Maintenance >
Administration > Administrator List, click Add and the following screen
appears. In this example, we use the settings as follows
• Username: debug
• Password: 1234
Adjust the
microphone volume Use the slider on the right of the keypad.
Mute the speakers
and the microphone Click the Mute button below the keypad.
Use the phone book Click the Phone Book tab to the right of the web phone. The
phone book appears, displaying your contact list. Select what you
want to search for (a name or extension number, for instance)
from the drop-down list, enter the search term in the box and
click on the magnifying glass (
) to search.
You can also arrange the contact list entries by clicking on one of
the headings.
Table 8 Tutorial: Basic Web Phone Call Features
FEATURE PROCEDURE
P
192.168.1.150
192.168.1.12