2 the emergency call screen, 1 configuring the emergency call screen, Figure 192 call services > call emergency – ZyXEL Communications IP PBX X6004 User Manual
Page 343
Chapter 22 Call Services
X6004 User’s Guide
343
Music on Hold
Before you configure music on hold, ensure that the audio file you want to use is
compatible with the standards described in
22.2 The Emergency Call Screen
The X6004 allows you to specify and give higher priority to emergency calls to
emergency services. You can configure a list of emergency phone numbers, for
example police or fire department, on the X6004. The X6004 recognizes when an
emergency number is dialed and tries to send the call to the configured
destination number. If all the lines on the X6004 are busy, the X6004 frees up a
line by hanging up an existing conversation and then passing the emergency call
to the destination number.
22.2.1 Configuring the Emergency Call Screen
Use this screen to manage emergency call numbers on the X6004. Click
Configuration > PBX > Call Services > Call Emergency to view the following
screen.
Figure 192 Call Services > Call Emergency