ZyXEL Communications IP PBX X6004 - Manual (Page 446)

Chapter 31 Diagnostics
X6004 User’s Guide
446
31.4 The Voice Sniffer Screen
Use this screen to capture running Voice over Internet Protocol (VoIP) details for
individual telephone extensions and save them in compressed file format on your
computer. A service technician may request that you send this file for
troubleshooting. This feature is for a debug administrator and full administrator
only (see
Section 30.3 on page 437 ).
Click Maintenance > Administration > Diagnostics > Voice Sniffer to view
the screen as shown.
Figure 256 Diagnostics > Voice Sniffer
Each field is described in the following table.
Table 174 Diagnostics > Voice Sniffer
LABEL DESCRIPTION
Machine ID If you have more than one X6004 configured in a ZyStack, select the
one from which you want to collect information.
Channel Type Select an available channel to be sniffed if you have configured
extensions for BRI, FXS, FXO, PRI or SIP.
Sniffed Line Select an extension number to be sniffed. The extensions that appear in
this list correspond directly to the Channel Type. For example, if you
select the SIP channel type, then only the SIP extensions appear here.
Capture Now Click Capture Now to capture the configuration details of the X6004.
Note: It takes about 1 minute to perform the packet capture. Do not
try to browse to other screens while the capture is in
progress.