RISCO Group LightSYS 2 - Manual (Page 18)

Introduction
Page 18
Reporting Destinations and Clients
End‐User — The end‐user can use the smartphone app to full and partially alarm
the system, individual groups (if supported) and partitions and to bypass detectors.
Additional actions, available through the web interface, include quick zone bypasses
and toggling of utility outputs.
LightSYS2 supports a follow‐me feature in which the system can report to a
homeowner at work, or to a business owner at home, that there has been an alarm at
a specific location by voice message over the phone, SMS, Email or smartphone app.
The GSM/GPRS module also supports two‐ way voice communication which has
been found to be beneficial for elderly care, allowing two way communication with
users in times of emergency
Monitoring Station — LightSYS2 can report event packets directly and through the
RISCO cloud, in any of the supported channels, to single or multiple alarm
monitoring centers / central stations for purposes of alarm signal response and
maintenance.
LightSYS2 supports all major monitoring station transmission formats and protocols
including ADEMCO Contact ID, SIA/IP and SIA level 1 with text over PSTN.
Reporting can also be done via IP/GPRS, and over voice, SMS or GPRS using the
RISCO IP Receiver software.
Installer — As per system programming, installers can receive follow‐me reporting
like that of the end‐user (see Chapter 5 Using the Installer Non‐Programming Menus).
Similarly, installers can connect remotely to the panel for purposes of configuration,
diagnostics, maintenance and testing using RISCO’s Configuration Software through
any of the above channels directly or through the cloud.
Cloud Communication
RISCO Cloud is a proprietary application server which enables RISCO’s users and partners to
enjoy the advanced features offered with several RISCO Group products.
By maintaining an “Always On” connection to the intrusion panel via IP or GRPS, RISCO
Cloud enables end users with self monitoring capabilities through Smartphone & Web
Applications, and monitoring stations with more robust and redundant communication to
their clients install base, to perform remote control and diagnostics. Additionally, installers
can benefit from the seamless cloud connection (or directly via IP/GPRS/GSM) in
communication with the panel using RISCO’s Configuration Software, for purposes of:
Configuration
Diagnostics
Maintenance
Testing