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3 troubleshooting computer communications, 1 tcp/ip module led diagnostics – INFICON XTC/3 Thin Film Deposition Controller Operating Manual User Manual

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XTC/3 Operating Manual

6.3.3 Troubleshooting Computer Communications

6.3.3.1 TCP/IP Module LED Diagnostics

Table 6-3 Troubleshooting computer communications

SYMPTOM

CAUSE

REMEDY

1. communications cannot be
established between the host
computer and XTC/3

a. improper cable connection a. verify for correct cable wiring

as described in
the manual

b. BAUD rate in host computer
not the same as XTC/3

b. verify BAUD rate in the
host's applications program,
verify BAUD rate in XTC/3

c. incompatible protocols being
used

c. verify that XTC/3 protocol:
RS232, TCP/IP, matches host

d. incorrect device address
(TCP/IP)

d. verify device address in
host's applications program
and verify XTC/3 address

2. ’Standard’ protocol:
Error code returned in Packet
Error byte or Response Error
byte

a. various

a. Refer to

section 5.2.1.2 on

page 5-8

3. ’XTC/2’ protocol:
Error code returned

a. various

a. Refer to

section 5.3.4 on

page 5-38

Table 6-4 TCP/IP module LEDs

LED

Description

Green

(Top left)

Serial port activity: Off - serial port is idle;
On - serial data is transmitted or received

Green

(Top right)

Network link status: Off - no link has been detected;
On - a link has been detected

Red

(Bottom left)

Diagnostics: Blinking 1-1-1 - starting the operating system;
Blinking 1-5-1 - configuration has been returned to factory
default; contact INFICON Service if other blinking patterns
occur;
On - normal operation

Yellow

(Bottom right)

Blinking - network data is transmitted or received