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Apple Macintosh LC User Manual

Page 147

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document, switch off the printer, then switch it on again and wait for the

printer to warm up before trying to print again.

General tips

If your Macintosh or a component is not working properly but its problem is

not described in this chapter, you can try some general measures that may

solve the problem.

Start over

Often you can eliminate a problem simply by starting over.

- If possible, save any open documents in which you have made new changes

before restarting the Macintosh. (If your system is frozen or you have a bomb

message on the screen, saving will not be possible.)

- Choose Restart from the Special menu, if possible, or switch the Macintosh

off and then on again.

- If your problem is with a peripheral device, such as a printer or an

external hard disk, switch it off and then on again.

Make certain that all parts of your system software are from the same version

These practices help keep your system software in good working order:

- When you install a new version of system software, be sure to copy it onto

all the startup disks you use, to avoid inadvertently working with two

different system versions later.

- If the System Folder becomes damaged on one of your startup disks, either

reinstall the software on that disk or copy the System Folder from a good

disk onto the disk with the damaged folder.

- When you install a new version of system software, verify that the new

versions of drivers for the printer and other types of devices you use are in

the System Folder of your startup disks.

Make certain that your programs are in good working order

Here are tips for keeping your application programs working effectively:

- Make a backup copy of your application programs for safekeeping in case

your working copy is ever damaged.

- If you have problems with a program, make another working copy of that

program from the original program disk.

- If making a new copy of the program does not correct the problems with it,

check with the program's publisher to make sure that the version of the

program you have is compatible with the version of Macintosh system software

you are using. (You can often upgrade to a newer version of the program for a

modest fee.)

- If you use a hard disk, be sure to keep only one System Folder and only one

version of each application program on your disk.