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Apple Macintosh LC User Manual

Page 144

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Solutions (try these in the order presented here):

- Hold down the Command (x) and Shift keys and press the number 1 key in the

top row of the keyboard to eject a disk in the internal drive; press x-Shift

and the number 2 to eject a disk in an external floppy drive.

- If the preceding action does not work, shut down and switch off the

Macintosh, then hold down the mouse button and switch the computer on again.

- If neither of the preceding actions work, locate the small hole to the

right of the disk drive's opening, and carefully insert the end of a

straightened paper clip into it. Press in until the disk is ejected, but do

not force it. This method of ejecting a disk should be used only when the

other suggested remedies do not work. If this method also fails, take the

computer or disk drive to your dealer.

You cannot start up from a hard disk or see its icon

Cause: The computer did not recognize the disk's signals or the disk drive

is not working properly.

Solutions:

- If the hard disk is external, make sure that it is switched on and that its

cable is connected firmly, then restart the Macintosh.

- If the hard disk is your startup disk, start up with a different disk and

reinstall the system software on the hard disk.

- If the hard disk is not your startup disk and you have more than one hard

disk in your Macintosh system, check the SCSI ID number of each hard disk and

all other SCSI devices connected to your computer. If two devices have the

same ID number, one of the devices will not be recognized by the computer.

Change the duplicate number to a number not currently used. See "Setting the

SCSI Device Number" in Chapter 16 for more information.

See also: • "Testing and Repairing a Disk" earlier in this chapter

The Macintosh does not have enough memory to start up

Occasionally you may see a message reporting that the Macintosh does not have

enough memory to start up. When that happens you need to create some free

space on your startup disk.

Solutions:

- Start up with another disk, then open the startup disk that did not work

and remove some items from it.

- If your Macintosh starts up from a hard disk, you can use a program that

reduces the fragmentation of data on the disk. This procedure makes disk

operation faster and creates larger areas of free space for startup. (You can

purchase a program to reduce fragmentation from your authorized Apple

dealer.)

You cannot open a document

Cause: The application program that you need to open the document is not on