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Apple Macintosh LC User Manual

Page 145

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a disk that is available to the computer, or the computer is having trouble

locating the application program.

Solutions:

- Try opening the application program first, and then open the document from

within the application program by choosing the Open command from the

application's File menu.

The pointer suddenly "freezes" on the screen

Cause: Your system has a software problem.

Solutions:

- Use the power switch to switch the Macintosh off and then on again. The

system may start up normally.

- If the Macintosh does not restart with the same system disk, try to start

up with a different startup disk.

- If the Macintosh starts up with a different disk, check the startup disk

and program you were using when the system froze. You may have been using

elements of system software that were incompatible with each other or with

the program you were using. Reinstalling the system software may correct the

problem with the first disk.

!! IMPORTANT: Always be sure to upgrade all parts of your system software

when you install a new version of Macintosh system software, and always

verify that the programs you use are compatible with the version of system

software you have installed. !!

A dialog box with a bomb appears

Cause: Your system has a software problem.

Solutions:

- Click the Restart button on the screen (if one is displayed as part of the

message). The computer may start up normally.

- If no Restart button is displayed (or if clicking it does not work), use

the power switch to switch the Macintosh off and then on again. The system

may start up normally.

- If the Macintosh does not restart with the same startup disk, try to start

up with a different startup disk.

- If the Macintosh starts up with a different disk, check the startup disk

and program you were using when the bomb message appeared. You may have been

using elements of system software that were incompatible with each other or

with the program you were using. For example, if you used the newest version

of the System file and the Finder with an old version of the Font/DA Mover,

you could get the bomb message. Reinstalling the system software may correct

the problem with the first startup disk.

- Sometimes incompatible desk accessories can cause the system to display a

bomb message. Try removing any recently installed desk accessories to see if