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Apple Macintosh LC User Manual

Page 142

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The computer is switched on but the screen is dark

Cause: The Macintosh is not getting power, or the screen brightness is

turned down.

Solutions:

- Make sure that the brightness setting is not turned all the way down.

- If you use a screen-saving program, press a key or move the mouse to

activate the screen's image.

- Check that the power cord is plugged in and firmly connected to the

computer and that the electrical socket has power.

- As a last resort, try switching the computer off and then on again.

When you start up, the screen is bright but the desktop does not appear

Cause: The system software is not on the disk or the disk drive is not

operating properly.

When you switch on the Macintosh and insert a disk (if your system does not

have a hard disk), you should see one of the icons shown below. (If you

switch on the Macintosh and do not insert a disk, you will see the disk icon

with the blinking question mark.)

Solutions:

- If you see the "happy Macintosh" icon, you do not need to do anything. The

system software is being loaded.

- If you see a disk icon with a blinking question mark on it, your system is

waiting for you to insert a disk.

- If you see the disk icon with an "X" on it and the computer ejects your

floppy disk, you need to insert a startup disk -- one that contains an

installed System Folder.

- If you see the "sad Macintosh" icon, there is a problem with the system

software on the disk, or possibly with the computer.

Eject the disk (by switching off the computer, then holding down the mouse

button while you switch the computer on again). Try starting up with a

different startup disk. If the "sad Macintosh" icon appears again, see your

authorized Apple dealer.

The mouse moves but the pointer does not move

Cause: The mouse is not connected properly or its signals are not reaching

the computer.

Solutions:

- Check the connection of the mouse cable.

- See whether the mouse needs cleaning, and if so, clean it. (See the

instructions under "Cleaning System Components" earlier in this chapter.)