Pass-through upload/download problems, Troubleshooting appendix b, Passćthrough upload/download problems – Rockwell Automation 2711 PANELBUILDER SOFTWARE USER MANUAL User Manual

Page 412

Troubleshooting

Appendix B

B-7

Table B.F identifies some problems in uploading/downloading files via the
PLC-5 Pass-Through feature.

IMPORTANT: Only specific models and revisions of PLC controllers are
capable of the Pass-Through download/upload. Refer to Table B.G for
compatible models and revisions.

Table B.F

PassĆThrough Upload/Download Problems

Problem

Cause

What to do

While attempting a PassĆThrough Download,

a mistake window appears with the message

"The PassĆThrough utility was not found in

the specified PassĆThrough Directory."

The PassĆThrough utility was not installed in the

specified directory.

The PassĆThrough utility is not automatically

installed with PanelBuilder. It is contained in a

separate disk. Verify that the utility is installed in

the directory indicated in the Programming

Terminal Configuration menu.

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While trying to download an application file,

PanelBuilder software appears to lock up,

with the message

Getting Terminal Data"

flashing on the screen.

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Programming Terminal Configuration" is not set

up properly.

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Wait a minute or two for the computer to display

a PROBLEM window with an Error code number.

(See below for what to do about the most

common Error Codes, 180 and 208.) Then

check that the Programming Terminal

Configuration is correct (see Chapter 6, File

Operations), and try the download again.

If no PROBLEM window appears, reboot the

computer, then make sure your Programming

Terminal Configuration is correct, and try the

download again.

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While trying to download an application file,

a PROBLEM window appears, stating: Error

Code 180 was returned by the PassĆThrough

Utility".

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The PLCĆ5 is not communicating with the

PanelView terminal: the message PLC

communication lost" appears at the top of the

PanelView screen.

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Make sure the PLCĆ5 is in RUN mode and is

configured to recognize the PanelView on the

remote I/O link. (See Auto Config" in the PLCĆ5

6200 Series software documentation).

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The PassĆThrough Block Transfer assignment at

the target PanelView has not been assigned or

is different than the assignment in the

application file selected.

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If the target PanelView has no PassĆThrough

Block Transfer assignment, you must download

the selected application file via an RS-232

Upload/Download cable connected directly

between the computer and the PanelView

terminal.
If the PassĆThrough Block Transfer assignment

at the target PanelView is different, change the

assignment in the selected application file to

match the assignment in the PanelView.

The model or revision of PLC does not support

PassĆThrough Block Transfer.

Use a compatible model or revision of PLC.

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Data Highway Plus cable is disconnected.

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Ensure that the cable is securely connected at

both ends; try the download again.

While trying to upload or download with rack

numbers 10 or greater, a PROBLEM window

appears, stating Error Code 163 was

returned by the PassĆThrough Utility."

The PLC is unable to find rack because of wrong

PassĆThrough Utility.

Ensure that you are using PassĆThrough Utility

3.0.1.

PassĆThrough

Upload/Download Problems