Rockwell Automation 2711 PANELBUILDER SOFTWARE USER MANUAL - Manual (Page 409)

Troubleshooting
Appendix B
B-4
Table B.C lists the most common messages that can appear on a PanelView
terminal.
Table B.C
PanelView Major Fault Error Messages
Major Fault Message Cause What to do
Stuck Cell detected or Stuck Button
detected.
A touch cell or Keypad button has been
depressed for longer than the Stuck Button
Timeout setting allows.
Restart the terminal. If this problem occurs
repeatedly due to an operator holding the button
down for too long, increase the Stuck Button
Timeout setting in the Configuration menu.
If a button or cell is permanently stuck, call your
AĆB representative.
Watchdog Test Failed. Unit is disabled. Watchdog circuit is unable to reset the machine. Servicing by AllenĆBradley is required.
System ROM corrupted. Unit is disabled. The ROM containing the system firmware is
defective.
Servicing by AllenĆBradley is required.
RAM TEST failed. Unit is disabled. The nonĆbackedĆup RAM used by the terminal
firmware is defective.
Servicing by AllenĆBradley is required.
Video hardware initialization failed. Unit is
disabled.
There is a video hardware problem. Servicing by AllenĆBradley is required.
Mismatched application file. Unit is disabled. 1.) The application file is for the wrong type, i.e.,
a Keypad file on a Touch Screen terminal.
2.) The jumper settings are wrong
1.) Download an application file of the
appropriate type.
2.) Check the setting of JP5 (JP4 for Series C or
earlier terminals):
FB = Keypad
TS = Touch Screen
Failed to configure the Comm card. Unit is
disabled.
The Communication circuitry is faulty. Servicing by AllenĆBradley is required.
Failed to stop PLC communication. Unit is
disabled.
The Communication circuitry is faulty. Servicing by AllenĆBradley is required.
Application file corrupted. The system has not stored the file correctly. Download the file again or install new EEPROM.
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Б ББББББББББ Б
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Б ББББББББББ Б
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Excessive external power cycles, noise or
voltage fluctuations.
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Б ББББББББББ Б
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Monitor power to terminal and take appropriate
power regulation and suppression actions.
PanelView Error Messages