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Quarantine messages centrally, Access a quarantine, Display quarantined messages – Google Message Security for Google Apps Administration Guide User Manual

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Users and Quarantines

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Quarantine Messages Centrally

Instead of quarantining each user’s suspicious messages separately, you can
collect all users’ spam or viruses in a central Quarantine. To do so, set the spam
or virus disposition to Quarantine Redirect, or configure Content Manager filters to
copy messages to a specific quarantine. In each case, you supply a user address
whose Quarantine you want to use. You can then access the central Quarantine,
sort messages, and delete and deliver messages, as described below for any
Quarantine.

To set dispositions, see:

“Enable and Adjust Spam Filters” on page 177

“Configure Inbound Virus Blocking” on page 190

Access a Quarantine

You can get to a user’s Quarantine in the following ways:

From the Home page: Perform a search under User Shortcut, then click
Quarantine.

From a user list on the Users tab: Locate the user in the list and click

.

From the user’s Overview page: Under Settings, click Quarantine.

From the user’s Overview page: In the User Summary area, click View
Quarantine.

Display Quarantined Messages

To manage large numbers of quarantined messages, you can filter and sort the
display by recipient or sender address, subject text, or the filter that quarantined
the messages. You can also view messages that have been recently deleted or
delivered.

Note:

A User Quarantine displays the 5,000 most-recent messages. If more than

5,000 messages are quarantined, you need to deliver or delete some of the newer
ones to see the older ones.

To manage the display of quarantined messages:

1. In the form above the list of quarantined messages, choose the number of

messages to display per page.